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After sales care is an important requirement by the major house builders and with this in mind we pride ourselves on our dedicated customer care department. Our company operates a 24-hour service year round, with a separate team of engineers solely employed for this reason. All calls are handled professionally and rapidly to address the requirements of even the most demanding homeowners. All of our engineers are attired appropriately and maintain a professional and courteous manner our company demands. This allows the house builder peace of mind that all calls are responded to, no matter what time day or night!
Professionalism matters considerably within the construction industry and as such our company is registered with the key professional organisations in our sector. These include: The Institute of Plumbing, CORGI, Severn Trent Water Authority and North West Water Authority. We constantly liaise with these corporations to ensure that all regulations and requirements are adhered to, again guaranteeing peace of mind that all installations are to current regulations. |
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